All Systems Operational

About This Site

Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Operational
Application website (apply.clearhaus.com)   Operational
Main website (www.clearhaus.com)   Operational
Merchant Dashboard (dashboard.clearhaus.com)   ? Operational
APIs Operational
Transactions gateway API (gateway.clearhaus.com)   Operational
Test transactions gateway API (gateway.test.clearhaus.com)   ? Operational
3-D Secure MPI API (mpi.3dsecure.io)   Operational
Backend Platform Operational
Cloud Computing Platform   Operational
Databases   Operational
Outgoing mail   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Transaction Gateway API Response Time
Fetching
Transaction Gateway API Availability
Fetching
Past Incidents
Feb 25, 2018

No incidents reported today.

Feb 24, 2018

No incidents reported.

Feb 23, 2018

No incidents reported.

Feb 22, 2018
Completed - Maintenance completed successfully.
Feb 22, 12:59 UTC
Verifying - The certificate switch has been performed at 2018-02-22 12:01:26 UTC. We are monitoring the systems.
Feb 22, 12:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 12:00 UTC
Scheduled - The endpoint for the MPI production environment, https://mpi.3dsecure.io, will be switched to a new SSL/TLS certificate. Before the maintenance window please make sure that client systems have an updated bundle of certificate authority certificates and that any pinning is undone.
The certificate switch has been performed for the test endpoint, https://mpi.test.3dsecure.io, such that clients may test their systems in advance.
Feb 12, 15:22 UTC
Feb 21, 2018
Resolved - The systems have been stable since the end of the mentioned interval.
Feb 21, 20:21 UTC
Monitoring - Database changes at approximately 2018-02-21 10:00 UTC affected the performance of the transaction gateway. The impact has been a number of timed out requests between 10:45 UTC and 17:58 UTC.
The systems are now stabilised, and we are still continuously monitoring performance for the next hours.
Feb 21, 18:23 UTC
Completed - Maintenance completed successfully.
Feb 21, 02:43 UTC
Update - We have experienced the second expected interruption of service from 2018-02-21 02:31:21 to 2018-02-21 02:31:49 UTC. The maintenance is proceeding as expected.
Feb 21, 02:36 UTC
Update - We have experienced the first expected interruption of service from 2018-02-21 02:09:15 till 2018-02-21 02:09:44 UTC. The deployment is proceeding as expected.
Feb 21, 02:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 02:00 UTC
Scheduled - Due to database maintenance we expect two interruptions for gateway.clearhaus.com, each for less than 90 seconds.
This issue will be updated when the maintenance is complete or if we experience problems.
The changes have been tested successfully on gateway.test.clearhaus.com.
Feb 12, 11:40 UTC
Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.