All Systems Operational

About This Site

Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Operational
Application website (apply.clearhaus.com) Operational
Main website (www.clearhaus.com) Operational
Merchant Dashboard (dashboard.clearhaus.com) ? Operational
APIs Operational
Transactions gateway API (gateway.clearhaus.com) Operational
Test transactions gateway API (gateway.test.clearhaus.com) ? Operational
3-D Secure MPI API (mpi.3dsecure.io) Operational
Backend Platform Operational
Cloud Computing Platform Operational
Databases Operational
Outgoing mail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Transaction Gateway API Response Time
Fetching
Transaction Gateway API Availability
Fetching
Past Incidents
Jan 21, 2017

No incidents reported today.

Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017

No incidents reported.

Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017
We experienced database problems from 2017-01-10 08:31:45 UTC to 2017-01-10 08:39:23 UTC. These have caused increased error rates for authorization traffic.
One of our database servers failed and a recovery database had to take over.
Jan 10, 09:14 UTC
Jan 9, 2017
Completed - The maintenance was completed successfully.
Jan 9, 10:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 10:00 UTC
Scheduled - Support for early TLS (v1.0) will be removed on Monday, January 9th, 2017.

Please ensure that you connect to gateway.clearhaus.com and mpi.3dsecure.io using TLS v1.1 or preferably TLS v1.2. (Support for TLS v1.1 will be removed at a later date.)

By now (2016-12-19), gateway.test.clearhaus.com and mpi.test.3dsecure.io do not allow TLS v1.0.
Dec 19, 15:20 UTC
Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.