All Systems Operational

About This Site

Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Operational
Application website (apply.clearhaus.com)   Operational
Main website (www.clearhaus.com)   Operational
Merchant Dashboard (dashboard.clearhaus.com)   ? Operational
APIs Operational
Transactions gateway API (gateway.clearhaus.com)   Operational
Test transactions gateway API (gateway.test.clearhaus.com)   ? Operational
3-D Secure MPI API (mpi.3dsecure.io)   Operational
Backend Platform Operational
Cloud Computing Platform   Operational
Databases   Operational
Outgoing mail   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Transaction Gateway API Response Time
Fetching
Transaction Gateway API Availability
Fetching
Past Incidents
Nov 20, 2017

No incidents reported today.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017
Resolved - The systems have been stable since the end of the mentioned interval.
Nov 16, 15:55 UTC
Monitoring - Transaction processing was unstable between 2017-11-16 14:24:46 UTC and 2017-11-16 14:26:17 UTC. We had a database fail-over between data centres. Transactions in flight experienced errors.
The situation has stabilised and we are monitoring the systems.
Nov 16, 14:38 UTC
Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017
Resolved - This incident has been resolved.
Nov 8, 13:13 UTC
Monitoring - All systems should be operational again.
Nov 8, 12:07 UTC
Identified - Due to service provider issues, invitations and password resets for dashboard and apply are affected. Member listings in the dashboard are also affected.

Please notice that login to both dashboard and apply is unaffected; also, transaction processing is unaffected.

We will provide updates as appropriate.
Nov 8, 11:03 UTC
Nov 7, 2017

No incidents reported.

Nov 6, 2017

No incidents reported.