Settlement data is delayed

Incident Report for Clearhaus

Resolved

This incident has been resolved.

Posted Oct 16, 2019 - 08:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 16, 2019 - 08:17 UTC

Identified

Settlement data in the Dashboard and in the Merchant API is delayed.

This does not affect our ability to process transactions nor settle merchants.

Posted Oct 16, 2019 - 06:50 UTC

This incident affected: Merchant API (Production (merchant.clearhaus.com)) and Websites (Dashboard (dashboard.clearhaus.com)).