Clearhaus Status

All Systems Operational

About This Site

Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Operational

Clearhaus (clearhaus.com) Operational

My Clearhaus (my.clearhaus.com) Operational

Payment Processing APIs Operational

Gateway API (gateway.clearhaus.com) Operational

Gateway API Test (gateway.test.clearhaus.com) Operational

Merchant API Operational

Production (merchant.clearhaus.com) Operational

Sandbox (merchant.test.clearhaus.com) Operational

Infrastructure Operational

Back Office Authentication Operational

Servers Operational

Databases Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Gateway API Availability

Fetching

Gateway API Response Time

Fetching

3-D Secure MPI API Availability

Fetching

3-D Secure MPI API Response Time

Fetching

Merchant API Availability

Fetching

Merchant API Response Time

Fetching

Past Incidents

Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

Merchant API: Partial unavailability due to database maintenance

Completed - The scheduled maintenance has been completed.
Nov 20, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 16:03 UTC

Scheduled - Due to database maintenance we expect a few interruptions for transaction and settlement data in Merchant API and My Clearhaus.

This does not affect our ability to process transactions nor to settle merchants.
Nov 12, 12:12 UTC

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.