All Systems Operational

About This Site

Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Operational
Website (www.clearhaus.com)   Operational
Dashboard (dashboard.clearhaus.com)   Operational
Apply (apply.clearhaus.com)   Operational
Payment Processing APIs Operational
Gateway API (gateway.clearhaus.com)   Operational
Gateway API Test (gateway.test.clearhaus.com)   Operational
3-D Secure MPI API (mpi.3dsecure.io)   Operational
Merchant API Operational
Production (merchant.clearhaus.com)   Operational
Sandbox (merchant.test.clearhaus.com)   Operational
Infrastructure Operational
Back Office Authentication   Operational
Servers   Operational
Databases   Operational
Email   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Gateway API Availability
Fetching
Gateway API Response Time
Fetching
3-D Secure MPI API Availability
Fetching
3-D Secure MPI API Response Time
Fetching
Merchant API Availability
Fetching
Merchant API Response Time
Fetching
Past Incidents
Aug 15, 2018

No incidents reported today.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018
Resolved - This incident has been resolved.
Aug 6, 21:04 UTC
Monitoring - The transaction gateway suffered total outage from 2018-08-06 18:20:36 UTC to 2018-08-06 18:37:27 UTC. The cause was a database failure, which was automatically resolved by failover.
We are currently monitoring the service and will investigate the root cause.
Aug 6, 19:46 UTC
Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018
Resolved - Funding data is now available. We apologize for the inconvenience.
Aug 2, 03:29 UTC
Identified - Funding data in the Dashboard and in the Merchant API is delayed.

This does not affect our ability to process transactions or settle merchants.
Aug 1, 04:57 UTC