All Systems Operational

About This Site

Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Operational
Clearhaus (clearhaus.com) Operational
My Clearhaus (my.clearhaus.com) Operational
Payment Processing APIs Operational
Gateway API (gateway.clearhaus.com) Operational
Gateway API Test (gateway.test.clearhaus.com) Operational
Merchant API Operational
Production (merchant.clearhaus.com) Operational
Sandbox (merchant.test.clearhaus.com) Operational
Infrastructure Operational
Back Office Authentication Operational
Databases Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Gateway API Availability
Fetching
Gateway API Response Time
Fetching
3-D Secure MPI API Availability
Fetching
3-D Secure MPI API Response Time
Fetching
Merchant API Availability
Fetching
Merchant API Response Time
Fetching
Past Incidents
May 20, 2022

No incidents reported today.

May 19, 2022

No incidents reported.

May 18, 2022
Resolved - Today, 2022-05-18, between 04:03:04 and 04:44:49 UTC our upstream service provider experienced a service disruption, resulting in lost communication with Visa systems.

As a result, all Visa authorizations in the mentioned interval were declined with status code 40400. No other transactions were impacted.

We apologize for this inconvenience.

May 18, 07:22 UTC
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.