Clearhaus Status

All Systems Operational

About This Site

Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Operational

Website (www.clearhaus.com) Operational

Dashboard (dashboard.clearhaus.com) Operational

Apply (apply.clearhaus.com) Operational

Payment Processing APIs Operational

Gateway API (gateway.clearhaus.com) Operational

Gateway API Test (gateway.test.clearhaus.com) Operational

3-D Secure MPI API (mpi.3dsecure.io) Operational

Merchant API Operational

Production (merchant.clearhaus.com) Operational

Sandbox (merchant.test.clearhaus.com) Operational

Infrastructure Operational

Back Office Authentication Operational

Servers Operational

Databases Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Gateway API Availability

Fetching

Gateway API Response Time

Fetching

3-D Secure MPI API Availability

Fetching

3-D Secure MPI API Response Time

Fetching

Merchant API Availability

Fetching

Merchant API Response Time

Fetching

Past Incidents

Oct 19, 2018

No incidents reported today.

Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

Transaction gateway: Unavailability due to database maintenance

Completed - Maintenance completed successfully.
Oct 10, 01:49 UTC

Update - We have experienced the second expected interruption of service from 2018-10-10 01:17:34 to 2018-10-10 01:18:44 UTC, i.e. it overlapped with the first interruption. The maintenance is proceeding as expected.
Oct 10, 01:30 UTC

Update - We have experienced the first expected interruption of service from 2018-10-10 01:17:30 till 2018-10-10 01:17:49 UTC. The deployment is proceeding as expected.
Oct 10, 01:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:00 UTC

Scheduled - Due to database maintenance we expect two interruptions for gateway.clearhaus.com, each for less than 90 seconds.
This issue will be updated when the maintenance is complete or if we experience problems.
The changes have been tested successfully on gateway.test.clearhaus.com.
Oct 3, 07:03 UTC

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.