All Systems Operational

About This Site

Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Operational
Website (www.clearhaus.com) Operational
Dashboard (dashboard.clearhaus.com) Operational
Apply (apply.clearhaus.com) Operational
Payment Processing APIs Operational
Gateway API (gateway.clearhaus.com) Operational
Gateway API Test (gateway.test.clearhaus.com) Operational
3-D Secure MPI API (mpi.3dsecure.io) Operational
Merchant API Operational
Production (merchant.clearhaus.com) Operational
Sandbox (merchant.test.clearhaus.com) Operational
Infrastructure Operational
Back Office Authentication Operational
Servers Operational
Databases Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Gateway API Availability
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Gateway API Response Time
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3-D Secure MPI API Availability
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3-D Secure MPI API Response Time
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Merchant API Availability
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Merchant API Response Time
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Past Incidents
Jan 22, 2020

No incidents reported today.

Jan 21, 2020
Transaction gateway: Unavailability due to database maintenance
Completed - Maintenance completed successfully.
Jan 21, 00:22 UTC
Update - We have experienced the second expected interruption of service from 2020-01-21 00:12:43 till 2020-01-21 00:13:29 UTC. Unfortunately more than the promised 30 seconds. Apart from the prolonged interruption the deployment is proceeding as expected.
Jan 21, 00:16 UTC
Update - We have experienced the first expected interruption of service from 2020-01-21 00:03:14 till 2020-01-21 00:04:06 UTC. Unfortunately more than the promised 30 seconds. Apart from the prolonged interruption the deployment is proceeding as expected.
Jan 21, 00:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 00:02 UTC
Scheduled - Due to database maintenance we expect two interruptions for gateway.clearhaus.com that will affect transaction processing of all transaction types, each for less than 30 seconds.
This issue will be updated when the maintenance is complete or if we experience problems.
The changes have been tested successfully on gateway.test.clearhaus.com.
Jan 9, 10:22 UTC
Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

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