Clearhaus Status

All Systems Operational

About This Site

Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Operational

Website (www.clearhaus.com) Operational

Dashboard (dashboard.clearhaus.com) Operational

Apply (apply.clearhaus.com) Operational

Payment Processing APIs Operational

Gateway API (gateway.clearhaus.com) Operational

Gateway API Test (gateway.test.clearhaus.com) Operational

3-D Secure MPI API (mpi.3dsecure.io) Operational

Merchant API Operational

Production (merchant.clearhaus.com) Operational

Sandbox (merchant.test.clearhaus.com) Operational

Infrastructure Operational

Back Office Authentication Operational

Servers Operational

Databases Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Gateway API Availability

Fetching

Gateway API Response Time

Fetching

3-D Secure MPI API Availability

Fetching

3-D Secure MPI API Response Time

Fetching

Merchant API Availability

Fetching

Merchant API Response Time

Fetching

Past Incidents

Aug 15, 2018

No incidents reported today.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

Transaction gateway: Outage

Resolved - This incident has been resolved.
Aug 6, 21:04 UTC

Monitoring - The transaction gateway suffered total outage from 2018-08-06 18:20:36 UTC to 2018-08-06 18:37:27 UTC. The cause was a database failure, which was automatically resolved by failover.
We are currently monitoring the service and will investigate the root cause.
Aug 6, 19:46 UTC

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

Funding data is delayed

Resolved - Funding data is now available. We apologize for the inconvenience.
Aug 2, 03:29 UTC

Identified - Funding data in the Dashboard and in the Merchant API is delayed.

This does not affect our ability to process transactions or settle merchants.
Aug 1, 04:57 UTC