All Systems Operational

About This Site

Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Operational
Clearhaus (clearhaus.com) Operational
My Clearhaus (my.clearhaus.com) Operational
Payment Processing APIs Operational
Gateway API (gateway.clearhaus.com) Operational
Gateway API Test (gateway.test.clearhaus.com) Operational
Merchant API Operational
Production (merchant.clearhaus.com) Operational
Sandbox (merchant.test.clearhaus.com) Operational
Infrastructure Operational
Back Office Authentication Operational
Servers Operational
Databases Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Gateway API Availability
Fetching
Gateway API Response Time
Fetching
3-D Secure MPI API Availability
Fetching
3-D Secure MPI API Response Time
Fetching
Merchant API Availability
Fetching
Merchant API Response Time
Fetching
Past Incidents
Sep 19, 2021

No incidents reported today.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Resolved - A fix is now in place. We have confirmed that the fix fully resolves the issue.
Sep 16, 10:43 UTC
Identified - We have seen a few handful of Google Pay transactions fail since 2021-09-12T22:00Z with an error indicating that the intermediate key in the signing chain was wrong when this was actually not the case. We are currently working on a fix.
Sep 16, 10:22 UTC
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.