Clearhaus Status

All Systems Operational

About This Site

Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Operational

Clearhaus (clearhaus.com) Operational

My Clearhaus (my.clearhaus.com) Operational

Payment Processing APIs Operational

Gateway API (gateway.clearhaus.com) Operational

Gateway API Test (gateway.test.clearhaus.com) Operational

Merchant API Operational

Production (merchant.clearhaus.com) Operational

Sandbox (merchant.test.clearhaus.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 14, 2026

No incidents reported today.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

Merchant API: Unavailability due to database maintenance

Completed - The scheduled maintenance has been completed.
Jul 11, 22:09 UTC

Verifying - Verification is currently underway for the maintenance items.
Jul 11, 21:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 20:30 UTC

Scheduled - We will be conducting scheduled maintenance on our databases.

This does not affect our ability to process transactions nor to settle merchants.
Jul 7, 06:28 UTC

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

Transactions unavailable in Merchant API

Resolved - This incident has been resolved.
Jul 6, 13:02 UTC

Monitoring - Transactions available again in Merchant API

This issue has been resolved. Transactions are now available in the Merchant API and the service is operating normally.

Gateway transaction processing was not affected at any point.

We apologise for any inconvenience.
Jul 6, 12:54 UTC

Investigating - We are currently investigating the issue.

Gateway transaction processing is not affected.
Jul 6, 12:17 UTC

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.