dashboard.clearhaus.com, apply.clearhaus.com: Invitations and password resets not working

Incident Report for Clearhaus

Resolved

This incident has been resolved.

Posted Nov 21, 2017 - 14:24 UTC

Monitoring

All systems should be operational again.

Posted Nov 21, 2017 - 13:41 UTC

Update

Correction to previous status: Login to both dashboard and apply are affected.

Posted Nov 21, 2017 - 13:28 UTC

Identified

Due to service provider issues, invitations and password resets for dashboard and apply are affected. Member listings in the dashboard are also affected.

Please notice that login to both dashboard and apply is unaffected; also, transaction processing is unaffected.

We will provide updates as appropriate.

Posted Nov 21, 2017 - 13:26 UTC