Increased amount of declines

Incident Report for Clearhaus

Resolved

We experienced an increased amount of declines on authorizations, voids and Mastercard credits with status code 40400 backend problem in the time span 2023-11-03T00:59:31Z to 2023-11-03T01:09:38Z due to problems confirmed by an upstream provider.
Neither captures, refunds, debits, debit refunds nor Visa credits were affected.
Posted Nov 03, 2023 - 08:22 UTC
This incident affected: Payment Processing APIs (Gateway API (gateway.clearhaus.com)).
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