A fix has been implemented and we are monitoring the results.
Posted Aug 24, 2018 - 15:35 UTC
Identified
Users with access to multiple accounts may experience long response times when using the Dashboard or the Merchant API.
It does not affect our ability to process transactions nor to settle merchants.
Posted Aug 23, 2018 - 10:27 UTC
This incident affected: Merchant API (Production (merchant.clearhaus.com), Sandbox (merchant.test.clearhaus.com)) and Websites (Dashboard (dashboard.clearhaus.com)).