Excessive number of timeouts towards 3-D Secure directory servers

Incident Report for Clearhaus

Resolved

The situation has been normal since the previous announcement.
Posted Nov 01, 2020 - 19:22 UTC

Monitoring

In the time span 2020-11-01 13:25 UTC - 2020-11-01 15:12 UTC we experienced an excessive number of timeouts towards 3-D Secure directory servers. The issue affected both Visa and Mastercard. On average the issue caused every fifth request to fail.

It appears the situation has returned to normal.
Posted Nov 01, 2020 - 16:30 UTC
← Current Status Powered by Atlassian Statuspage