Transaction gateway: voids not working

Incident Report for Clearhaus

Resolved

Voids are again functional.

Posted Jun 21, 2018 - 14:01 UTC

Identified

Due to service provider data centre testing, almost all voids will currently fail with “Clearhaus error” (status code 50000).
It is planned that voids are again functional soon after 2018-06-21 14:00:00 UTC.

All other transaction types are fully functional.

Posted Jun 20, 2018 - 11:43 UTC

This incident affected: Payment Processing APIs (Gateway API (gateway.clearhaus.com)).