Transaction gateway: transient authorisation problems
Incident Report for Clearhaus
All systems has been stable since the incident.
Posted Jan 22, 2018 - 13:59 UTC
Our service provider has restored service fully.
Posted Jan 22, 2018 - 12:41 UTC
Authorisation traffic from around 2018-01-22T11:26:52+00:00 till around 2018-01-22T11:32:45+00:00 had an increased error rate. Traffic was automatically moved to another data centre of our service provider, but that did not resolve the issue completely.
We still see slightly increased error rates and work with our service provider to investigate and resolve the issue.
Posted Jan 22, 2018 - 11:52 UTC