Merchant API: Degraded performance
Investigating - Due to a service provider we experiencing degraded performance in the Merchant API.

This does not affect our ability to process transactions.
Oct 31, 2024 - 04:09 UTC

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Our home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Websites Degraded Performance
Clearhaus (clearhaus.com) Operational
My Clearhaus (my.clearhaus.com) Degraded Performance
Payment Processing APIs Operational
Gateway API (gateway.clearhaus.com) Operational
Gateway API Test (gateway.test.clearhaus.com) Operational
Merchant API Degraded Performance
Production (merchant.clearhaus.com) Degraded Performance
Sandbox (merchant.test.clearhaus.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Gateway API Availability
Fetching
Gateway API Response Time
Fetching
Merchant API Availability
Fetching
Merchant API Response Time
Fetching
Past Incidents
Nov 7, 2024

No incidents reported today.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

Unresolved incident: Merchant API: Degraded performance.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

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